Privacy Policy

1. Information we collect

When you contact us, we may collect the details you choose to share, such as your name, company, phone number, email address, event information, venue, stall size, budget range and project requirements.

We may also receive basic technical information about your visit, such as browser type, device information and pages viewed. This helps us understand website performance and improve the experience.

2. How we use your information

We use information for practical business purposes, including:

• Responding to enquiries and preparing relevant exhibition project proposals.
• Understanding your event objectives so we can recommend suitable design and fabrication options.
• Coordinating communication, quotations, design approvals and project delivery.
• Improving our website, services and customer experience.

3. When information may be shared

We may share relevant information with trusted team members, contractors or service partners when it is needed to respond to your enquiry or deliver an agreed exhibition project. We expect those parties to handle information responsibly.

We may also disclose information when required by law, to protect our rights, or to prevent fraud, misuse or security threats.

4. Data security and retention

We take reasonable steps to protect information from unauthorised access, loss or misuse. No online transmission or storage system can be guaranteed to be completely secure.

We keep information only for as long as it is reasonably needed for the purpose it was collected, for ongoing project communication, or to meet legal and business record requirements.

5. Your choices

You may ask us to confirm, update or remove personal information that you have shared with us, subject to applicable record-keeping requirements. You can also ask questions about how your information is being used.